Monday, 19 November 2012

Odanglesex Revisited: The Agile Workers (2)

Back to that exemplar local authority, Odanglesex County Council, and its Agile Workers - another reposted adventure with maybe a few subtle changes.

Odanglesex County Council wants agile, flexible workers and has set a target head:seat ratio. How are they getting on?

FROM: Kenneth Spotlessnob, Assistant Chief Executive and Director of Transformational Excellence and Strategic Vision

TO: Hamish Carpenter, Transformational Excellence Manager

Hamish - could you drop into my office at 3:30 to discuss our response to the Intelligent Procurement draft?

FROM: Hamish Carpenter

TO: Kenneth Spotlessnob

Kenneth: slight problem. I'm working from home to help reach our flexible working target. I could only drop into your office if I left immediately to catch the train.

FROM: Kenneth Spotlessnob

TO: Hamish Carpenter

Great. Really appreciate it. See you.

FROM: Melina Dunkley, Human Resources Excellence Advisor

TO: Dale Brashcon, Senior Transformational Excellence Champion

Dale: My fly-on-the-wall monitoring of your unit's flexible working performance raised just a few issues, as follows:

(1): High proportion of phones not being answered (61%). When phones not the employee's own were picked up, the employee often did not know whose phone it was and was not au fait with that officer's business.
(2): Competition over storage spaces has left Scott Fitzwilliam, who was on leave during the changeover, without any personal space and he is currently sharing Reema Narlikar's personal space.
(3): One keyboard with broken legs and a deficient tab key has been migrating around the room for three weeks as anyone finding him/herself in front of it is moving it to whatever work station is unoccupied.
(4): Set-up times are mostly within HR's target, but vary considerably. Some tasks are common - for example, entering the digits necessary to activate the phone, adjusting the chair, computer set-up and repositioning any hard copy resources needed from storage to desk; but some are not essential. Henry Donaldson has the longest average set-up in your unit, at 10:16, and a significant element in this at 1:52 is locating his photos of his wife and children in his briefcase and transferring them to the desk.

ED'S JOB - the Chief Executive's blog

Hi! It's me again!

We all have dear loved ones we like to keep in mind. If you don't, well, I expect you've got a cat or a hyacinth. I've got a husband, three children, a dog, a cat, an aged mother and a tortoise, but I haven't got a hyacinth.

Life isn't just about work. We need to reserve a space for personal relations, as I do.

However, when we're working towards the marvellous, lean, proactive, holistic future we all see for Odanglesex County Council, we do all need to keep our minds on the job. That's why I'm sure you'll understand the new rule banning all personal photos from County Hall. However, I know some people may find this hard and I do feel for them, so the attached instructions will enable you to print off pictures of the Chairman of the Council, the Leader or myself or that wonderful photo of myself and Odanglesex's favourite comedian Sammie Drivell hugging and place them in the frames we're providing so these will be a permanent feature of your workstations.

I'm really looking forward to getting mine! Cheerio.

The third and last episode of Agile Workers will see a much-anticipated report written for Councillor Wayneflete...

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